Effective Date: August 31, 2026

Welcome to ZQRL, a product operated by NP Workspace.

This Privacy Policy explains how ZQRL ("ZQRL", "we", "us", or "our") collects, uses, stores, shares, and protects information when you access or use our website, URL shortening platform, QR code services, analytics features, subscription services, and related products and services (collectively, the "Service").

Website: https://zqrl.link

NP Workspace Website: https://www.npworkspace.in

By accessing or using ZQRL, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

ZQRL is a URL shortening, QR code generation, link management, and analytics platform operated by NP Workspace.

The Service allows users and businesses to create and manage shortened URLs, generate QR codes, monitor link performance, and access related analytics and link-management features.

For privacy-related questions or requests, you can contact us at:

ZQRL Support
A product of NP Workspace

Email: support@zqrl.link
Website: https://zqrl.link

2. Information We Collect

The information we collect depends on how you interact with ZQRL.

A. Account Information

When you create or manage a ZQRL account, we may collect information such as:

• Name
• Email address
• Username
• Password or authentication credentials in encrypted or securely processed form
• Company or organization name, where provided
• Country or region
• Account preferences

• Subscription plan information

   

B. Information You Provide to Us

We may collect information you voluntarily provide when you:

• Contact customer support
• Submit an inquiry
• Report an abusive or suspicious link
• Request assistance
• Participate in surveys or feedback programs
• Communicate with us through email, forms, or other channels

This information may include your name, email address, contact details, and the contents of your communication.

C. Links and QR Code Information

When you use ZQRL to create or manage links and QR codes, we may process information including:

• Original destination URL
• Shortened URL
• Custom alias or back-half
• QR code information
• Link title or description
• Tags or categories
• UTM parameters
• Custom domain information
• Link expiration settings
• Password-protection settings
• Other configurations associated with the link

D. Link and QR Code Analytics

When someone clicks a ZQRL shortened link or scans a QR code, we may automatically collect certain technical and usage information.

This may include:

• Date and time of the click or scan
• IP address
• Approximate geographic location
• Browser type
• Operating system
• Device type
• Referring website or source
• Language settings
• Link or QR code accessed
• Other technical information associated with the interaction

We use this information to provide analytics, prevent abuse, maintain platform security, and improve the Service.

Geographic information is generally derived from technical information such as an IP address and may not represent a person's precise physical location.

E. Website and Device Information

When you visit the ZQRL website or use the Service, we may automatically collect information such as:

• IP address
• Browser type
• Operating system
• Device type
• Pages viewed
• Date and time of visits
• Session information
• Referral source
• Cookies and similar technologies
• Interaction with features of the Service

F. Payment and Subscription Information

When you purchase a paid ZQRL plan, we may collect or receive information relating to the transaction, including:

• Customer name
• Email address
• Billing information
• Subscription plan
• Transaction amount
• Currency
• Payment status
• Transaction or payment reference number
• Invoice information
• Subscription status

Payments may be processed by third-party payment processors such as Razorpay.

ZQRL and NP Workspace do not intend to directly store complete credit card numbers, debit card numbers, CVV numbers, PINs, or other sensitive payment instrument credentials.

Payment information submitted through a payment gateway is processed according to the payment provider's own privacy and security policies.

3. How We Use Information

We may use the information we collect for purposes including:

• Creating and managing user accounts
• Providing URL shortening services
• Creating and managing QR codes
• Providing link and QR analytics
• Processing subscriptions and payments
• Managing billing and account status
• Providing customer support
• Responding to questions and complaints
• Detecting fraud, phishing, malware, spam, and other abuse
• Protecting the security of ZQRL and its users
• Investigating suspicious links or accounts
• Enforcing our Terms of Service
• Improving platform functionality and performance
• Developing new features
• Monitoring Service availability
• Troubleshooting technical issues
• Complying with applicable legal and regulatory requirements
• Communicating important account, security, billing, or Service-related information

Where permitted by applicable law and based on appropriate consent or another lawful basis, we may also send information about new features, products, offers, or Service updates.

Users may opt out of non-essential promotional communications.

4. Link Analytics and End Users

ZQRL provides link analytics to users who create shortened URLs and QR codes.

As a result, when an individual clicks a ZQRL-powered link or scans a ZQRL QR code, certain technical information about that interaction may be recorded and displayed in aggregated or analytical form to the account holder who created the link.

This information may include:

• Number of clicks
• Approximate location
• Referrer
• Device type
• Browser
• Operating system
• Date and time of interaction

ZQRL users are responsible for ensuring that their use of analytics and personal data obtained through the Service complies with applicable privacy and data protection laws.

5. Cookies and Similar Technologies

ZQRL may use cookies and similar technologies to:

• Maintain login sessions
• Remember user preferences
• Provide authentication and security
• Understand website usage
• Measure Service performance
• Detect suspicious activity
• Improve functionality and user experience

Some cookies may be necessary for the proper operation of the Service.

Where required by applicable law, we will request appropriate consent before using non-essential cookies or similar technologies.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of ZQRL.

6. How We Share Information

We do not sell users' personal information.

We may share information only where reasonably necessary for the operation, security, administration, or legal compliance of the Service.

A. Service Providers

We may use third-party service providers for functions including:

• Payment processing
• Website and application hosting
• Cloud infrastructure
• Email delivery
• Authentication
• Customer support
• Analytics
• Security monitoring
• Fraud prevention
• Error monitoring and technical operations

These providers may process information only as necessary to perform services on our behalf and subject to applicable contractual and legal requirements.

B. Payment Providers

Payments may be processed by providers such as Razorpay.

Information necessary to complete or manage a transaction may be shared with the relevant payment provider.

Payment providers independently process certain information according to their own privacy policies, security standards, and regulatory requirements.

C. Legal Requirements

We may disclose information where reasonably necessary to:

• Comply with applicable laws or regulations
• Respond to valid court orders, legal processes, or lawful government requests
• Investigate fraud or unlawful activity
• Protect the rights and security of ZQRL, NP Workspace, users, or the public
• Enforce our Terms of Service

D. Business Transfers

If ZQRL or the relevant business operations are reorganized, transferred, acquired, merged, or sold, information associated with the Service may be transferred as part of that transaction, subject to applicable law.

7. Data Security

We use reasonable technical and organizational measures designed to protect personal information from:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Misuse
• Alteration
• Destruction
• Security threats

Security measures may include encryption, secure connections, restricted system access, authentication controls, monitoring, backups, and other appropriate safeguards.

However, no internet-based system, software platform, or electronic storage method can guarantee absolute security.

Users are responsible for protecting their account credentials and should immediately notify us if they suspect unauthorized access to their ZQRL account.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Providing the Service
• Maintaining accounts and subscriptions
• Providing analytics
• Maintaining transaction and accounting records
• Preventing fraud and abuse
• Resolving disputes
• Enforcing agreements
• Meeting legal, tax, accounting, or regulatory obligations

When personal information is no longer required, we may delete, anonymize, aggregate, or securely dispose of it, subject to applicable law.

Certain records may need to be retained even after an account has been deleted where required for legitimate legal, security, financial, or regulatory purposes.

9. Account Closure and Data Deletion

Users may request closure of their ZQRL account and deletion of eligible personal information by contacting us at:

support@zqrl.link

We may need to verify your identity before processing a deletion request.

Certain information may be retained where reasonably necessary or legally required, including records relating to:

• Transactions
• Invoices
• Fraud prevention
• Security incidents
• Legal disputes
• Regulatory compliance
• Tax and accounting requirements

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information.

These may include the right to:

• Request information about personal data processed about you
• Request correction of inaccurate or incomplete information
• Request deletion or erasure of eligible personal information
• Withdraw consent where processing is based on consent
• Raise a grievance regarding the processing of personal information
• Request closure of your account
• Exercise other rights available under applicable privacy laws

To exercise a privacy-related right, contact:

support@zqrl.link

We may request reasonable information to verify your identity before fulfilling certain requests.

11. Privacy of Children

ZQRL is not intended for use by children who do not have the legal capacity to enter into our Terms of Service.

Users must be at least 18 years old or otherwise have the legal authority to use the Service.

We do not knowingly seek to collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to ZQRL improperly, please contact us so we can investigate and take appropriate action.

12. International Users and Data Transfers

ZQRL may be accessible to users located outside India.

Information may be processed or stored in India or in other countries where our service providers operate.

Where personal information is transferred internationally, we will seek to handle such information in accordance with applicable data protection laws and appropriate safeguards.

By using ZQRL, you acknowledge that your information may be processed in jurisdictions different from your country of residence, subject to applicable legal requirements.

13. Third-Party Websites

ZQRL shortened links and QR codes may redirect users to websites operated by third parties.

ZQRL does not control the privacy practices of those third-party websites.

This Privacy Policy applies only to information processed through ZQRL and does not govern the data collection or privacy practices of websites reached through shortened links.

Users should review the privacy policies of third-party websites before providing personal information to them.

14. Third-Party Integrations

ZQRL may offer integrations with third-party services.

When you choose to connect a third-party service to your ZQRL account, certain information may be exchanged with that provider as required to enable the integration.

Your use of third-party services is also subject to the terms and privacy policies of those providers.

15. Abuse and Security Monitoring

Because URL-shortening services can be misused for phishing, malware, spam, fraud, and other harmful activities, we may process information for security and abuse-prevention purposes.

This may include:

• Scanning destination URLs
• Reviewing reported links
• Monitoring unusual activity
• Evaluating account behavior
• Blocking malicious links
• Suspending accounts involved in abuse
• Maintaining records of security incidents

Such processing is intended to protect users, ZQRL, NP Workspace, and the broader internet community.

16. Legal Basis and Compliance

We process personal information where necessary to provide the Service, perform our contractual obligations, comply with legal requirements, protect legitimate interests, maintain platform security, and where appropriate, based on user consent.

We intend to handle personal data in accordance with applicable privacy and data protection laws, including applicable Indian data protection legislation and regulations.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our Service
• Technology
• Business operations
• Payment providers
• Legal or regulatory requirements
• Privacy and security practices

When we make material changes, we may provide notice through the ZQRL website, user account, email, or another appropriate method.

The updated Privacy Policy will display a revised effective date.

Continued use of ZQRL following an update will be subject to the updated Privacy Policy, as permitted by applicable law.

18. Grievances and Privacy Requests

If you have questions, complaints, grievances, or requests concerning your personal information or this Privacy Policy, please contact:

ZQRL Privacy & Support
A product of NP Workspace

Email: support@zqrl.link
Website: https://zqrl.link
Business Website: https://www.npworkspace.in

We will make reasonable efforts to review and respond to legitimate privacy-related requests in accordance with applicable law.

19. Consent

By providing personal information to ZQRL and using the Service, you acknowledge the collection and processing of information as described in this Privacy Policy.

Where applicable law requires specific consent for particular processing activities, we will seek such consent separately.